Yes, of course. Call us at the number or send us an email to info@nicolasrota.com. We will be happy to answer you.

You can send us a shirt that suits you. Once measured we will send it back to you with your first purchased shirt.

You have to wash the shirts at a temperature between 30°C and 40°C.

The stiff are used to keep the collar of the shirt rigid because without stiff, after some time, the tips tend to bend. As very often the removable stiff get lost, recommended by our customers, we decided to switch to the internal stiff.

Yes, of course. All of our shirts are handmade with spare buttons that are sewn onto the inside of the shirt.

It depends on the state of work in which your NICOLAS ROTA garment is located. If it is in the "pending" phase, you can notify us of the new measures via e-mail at info@nicolasrota.com, while if it is in a different state it will not be possible to do so, as processing will have already begun.

Cancellations are only possible if your order is still in the "pending" phase and production has not yet begun. Please contact us immediately at info@nicolasrota.com. Once production has started, cancellation is no longer possible as the shirt is being crafted exclusively for you.

1. Choose your fabric, collar, and cuff style on our website.
2. Enter your measurements or send us a reference shirt.
3. Complete your order and payment.
4. Our artisans begin crafting your shirt — approximately 15 days.
5. You receive a shipping notification with tracking details.
6. Your Nicolas Rota shirt arrives, ready to wear.

Yes. We are happy to accommodate corporate orders and business gifts. Please contact us at info@nicolasrota.com with your requirements and we will provide a tailored proposal.

We ship practically all over the world.

Yes, of course. Just enter the recipient's address in the shipping section.

It takes us about 15 days to get a high quality handcrafted shirt. Therefore our delivery times are approximately 15-20 days from receipt of your order. As soon as your order is ready for shipment we will notify you by e-mail.

Yes, of course. An e-mail will be sent to you when your order is delivered to the express courier with all the data to be able to monitor the shipment.

For the shipment of our tailored products we make use of the collaboration of the major operators in the sector: SDA, FEDEX, TNT, UPS, MBE and Poste Italiane.

By accessing the TRACKING area of the courier to whom we have entrusted the shipment.

No, SDA - FEDEX - TNT do not accept deliveries to PO boxes.

Unfortunately we do not accept returns on our bespoke shirts, as the product has been made to measure or customized to the consumer's needs.

Shipping costs vary depending on the destination country and the courier selected at checkout. The exact cost will be displayed before you confirm your order. For specific enquiries, please contact us at info@nicolasrota.com.

Shipments to countries outside the European Union may be subject to customs duties and import taxes, which are determined by the destination country's regulations. These charges are the responsibility of the recipient. We recommend checking with your local customs office before placing an order.

For ready-to-wear shirts that have not been customised, returns are accepted within 14 days of delivery, provided the item is unworn, unwashed, and in its original condition with all tags attached. Please contact us at info@nicolasrota.com to initiate a return.

If your order arrives damaged, please photograph the packaging and the item immediately and contact us at info@nicolasrota.com within 48 hours of delivery. We will work with the courier to resolve the issue and ensure you receive a replacement or full refund.

We offer our customers three payment methods:

— PayPal, certainly one of the safest ways to pay on the internet. PayPal accepts all major credit cards (Visa, MasterCard, American Express and Diners). To pay by credit card on the PayPal circuit it is not necessary to have a PayPal account.

— Bank transfer (only for customers resident in Italy).

— PostePay recharge (only for customers resident in Italy).

Absolutely not. It is possible to pay with your credit card on the PayPal circuit even without being registered and even without having an account in your own name.

Yes. To request an invoice, please send your billing details (name, address, VAT number if applicable) to info@nicolasrota.com at the time of your order. We will issue the invoice and send it to you by e-mail.

At the moment we do not offer instalment payment plans directly. However, some credit cards and PayPal may offer their own deferred payment options depending on your country and account type. Please check with your payment provider for details.

All prices displayed on our website include Italian VAT (22%) for customers within the European Union. For customers outside the EU, VAT will not be applied at checkout, but local import duties may apply upon delivery.

Thread stitching follows the natural elasticity of the fabric, distributing tension evenly. This prevents breakage at stress points (collar, cuffs, vents) and guarantees 2–3 times greater durability compared to standard industrial stitching.

Look at the back of the collar or the side vents: thread stitching has a slightly irregular but extremely compact appearance, with no skipped stitches. To the touch, it feels softer and more flexible.

No. All three belong to the narrow global elite of high-end shirting fabrics. The difference is one of philosophy, not quality:

Thomas Mason – formal rigour, compact yarns, British tradition. Ideal for the impeccable office shirt.
Canclini – king of softness and luxury casual. Excels in silky finishes, washed fabrics, flannels and smart-casual linens.
Albini – Europe's largest producer, maximum variety: from classic poplin to the Giza 45 and David & John Anderson lines.

With proper care (gentle washing, natural drying), our shirts maintain their shape and colour for 5–10 years of regular wear. We have customers who have been wearing the same shirts for over 7 years.

Iron your shirt while slightly damp, using a medium heat setting. Begin with the collar (both sides), then the cuffs, sleeves, and finally the body. Avoid ironing directly over buttons. For delicate fabrics such as linen or flannel, use a pressing cloth to protect the fibres.

We are committed to responsible sourcing. Our fabrics — from Canclini, Thomas Mason, and Albini — are produced by mills with long-standing ethical and environmental standards. We favour natural fibres (cotton, linen) and work with a small, trusted network of Italian artisans to minimise waste and support local craftsmanship.

Yes. Every Nicolas Rota shirt is entirely handcrafted in Italy by our team of skilled artisans. From cutting to the final stitch, the entire production process takes place in Italy — this is the foundation of our quality and our identity.